Customer feedback + NPS synthesis
Cluster open-text feedback / NPS comments / support tickets; surface recurring themes; track theme trajectory over time.
smb
general
product
Monthly Active Users
5,000
default for smb
Calls per User / Month
0.9
Token Shape (in/out)
800 / 300
Setup Complexity
medium
~20 hours
Suggested capabilities
inference
retrieval
evaluation
Integration
Complexity
medium
Setup hours
20 hrs
Glue cost / month
$35
Common systems
Productboard
Pendo
Delighted
Zendesk
Intercom
Production hints
PII intensity
medium