Privacy Policy

Last updated: April 18, 2026 · CloudIntelligence.ai LLC

Privacy Policy at a Glance

We collect minimal data to provide and improve aicost.ai. We use analytics to understand usage patterns. We never sell your personal information. Your chat conversations with the AI Cost Genie are logged for quality improvement. When you provide an email for downloads or consultations, we use it only for what you requested and relevant follow-ups. You can request deletion of your data anytime. Pricing and tool data is sourced from public vendor information — please verify directly with vendors before making decisions.

Introduction

CloudIntelligence.ai LLC ("we," "us," or "our") operates aicost.ai and its associated subdomains (collectively, the "Platform"). aicost.ai is a cost intelligence platform that helps enterprises, CFOs, CTOs, and engineering leaders understand and control AI and cloud costs. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.

Information We Collect

Information You Provide

Chat messages when interacting with the AI Cost Genie on our homepage
Email address when requesting downloads, consultations, or summaries
Contact information (name, email, company) when booking consulting calls
Business information when submitting the 4-min cost assessment
Feedback and correspondence when you contact us

Automatically Collected Information

Device and browser information (IP address, browser type, operating system)
Usage data (pages visited, time spent, chat queries, tools clicked, guides opened)
Referral source (how you found our Platform)
Cookies and similar tracking technologies
Chat session IDs for conversation continuity across messages

How We Use Your Information

To operate and maintain the Platform and the AI Cost Genie chat
To generate personalized AI cost recommendations based on your queries
To deliver requested downloads, summaries, and consultation confirmations
To improve our knowledge base, search quality, and chat response accuracy
To analyze usage patterns and enhance user experience
To send newsletters and updates (only with your consent — opt-out anytime)
To communicate with you regarding your inquiries or bookings
To detect and prevent fraud or abuse
To comply with legal obligations

AI-Assisted Content Disclosure

aicost.ai uses AI extensively to provide cost intelligence. You should understand the following:

AI Limitations

The AI Cost Genie is powered by large language models that can produce inaccuracies, make errors, or generate confident but wrong answers
Pricing and feature information may be outdated between refreshes — always verify with vendors
Recommendations are general guidance, NOT a substitute for independent evaluation against your specific organizational constraints
AI-generated summaries may miss context critical to your specific situation (compliance, security, infrastructure)
We are not liable for decisions made based solely on AI-generated guidance

Your Responsibility

All AI-generated advice is provided as-is. You are responsible for validating any recommendation against your own organization's budget, infrastructure, security posture, privacy requirements, compliance obligations (HIPAA, SOC2, EU AI Act, CCPA, etc.), vendor contracts, and architectural realities before acting on it.

Chat Conversations

When you use the AI Cost Genie chat on our homepage:

Your messages are sent to our backend (AvatarVA, a sibling CloudIntelligence product) for AI processing
Chat history is retained for conversation continuity within a session and for quality improvement
Chats are logged for analytics and product improvement — we look at aggregate patterns, not individual users
If you provide an email in the chat, it is associated with that conversation for follow-up
You can request deletion of your chat history by emailing [email protected]

Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience:

Types of Cookies

Essential cookies: Required for Platform functionality (cannot be disabled)
Analytics cookies: Help us understand how visitors use our Platform
Preference cookies: Remember your settings and preferences
Session cookies: Keep your chat conversation continuous across messages

Cookie Control

You can control non-essential cookies through your browser settings. Disabling certain cookies may affect Platform functionality.

Third-Party Services

We use trusted third-party services to operate and improve our Platform. We do not sell your personal information.

Service Providers

Google Gemini API — powers the AI Cost Genie responses
OpenAI API — provides embeddings for semantic search over the knowledge base
Google Analytics (GA4) — usage analytics and traffic analysis
AWS Lightsail — infrastructure and hosting
MySQL — data storage
AvatarVA — our sibling CloudIntelligence product that provides the chat retrieval pipeline

We May Also Share With

Legal authorities when required by law
Business partners with your explicit consent
Service providers assisting Platform operations under confidentiality agreements

Third-Party Data Sources

Our tool and pricing database is sourced from:

ToolsInfo.com (sibling product) — 115K+ AI tools with publicly available information
Vendor websites for pricing, features, and documentation
Publicly published policies, whitepapers, and product announcements
User-submitted corrections and vendor-claimed listings

Data Retention

We retain personal information only as long as necessary:

Email addresses: Until you request deletion
Chat conversations: 2 years for quality improvement, then purged
Analytics data: 26 months (Google Analytics default)
Consultation bookings: 3 years for record-keeping
Server logs: 90 days

California Privacy Rights (CCPA/CPRA)

California residents have the following rights:

Right to know what personal information is collected, used, and shared
Right to delete personal information we hold about you
Right to opt-out of sale or sharing (Note: We do not sell personal information)
Right to non-discrimination for exercising your privacy rights
Right to correct inaccurate personal information
Right to limit use and disclosure of sensitive personal information

To exercise these rights, email [email protected] with "California Privacy Request" in the subject line. We will respond within 45 days.

European Privacy Rights (GDPR)

If you are in the EEA or UK, you have the following rights under GDPR:

Right of access to your personal data
Right to rectification of inaccurate data
Right to erasure ("right to be forgotten")
Right to restrict processing
Right to data portability
Right to object to processing
Right to withdraw consent at any time
Right to lodge a complaint with your local supervisory authority

We process your data based on: (a) your consent, (b) contract performance, (c) legal obligations, or (d) legitimate interests in operating the Platform.

To exercise these rights, email [email protected] with "GDPR Request" in the subject line.

International Data Transfers

Your information may be transferred to and processed in the United States, where our servers and operations are located. By using the Platform, you consent to this transfer.

Data Security

We implement reasonable technical and organizational security measures:

Encrypted data transmission (HTTPS/TLS)
Secure cloud infrastructure with access controls
Regular security assessments
Limited employee access to personal data

Note: However, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.

Children's Privacy

aicost.ai is a B2B platform not intended for children under 16. We do not knowingly collect personal information from children. If you believe your child has provided us with personal information, email [email protected].

Changes to This Policy

We may update this Privacy Policy periodically. We will post the updated policy with a new "Last Updated" date. Continued use after changes constitutes acceptance.

Contact Us

Questions? Contact us:

Email: [email protected]

Company: CloudIntelligence.ai LLC

Location: Irvine, California, USA

Response Time: 5 business days for general inquiries, 45 days for formal CCPA/GDPR requests.

Vendor / Model	Field	Why it’s inferred
Anthropic — Claude Sonnet 4.6	`cachedInput`	Derived at 10% of input rate — Anthropic publishes 90% cache-hit discount on this tier.
Anthropic — Claude Sonnet 4.5	`cachedInput`	Derived at 10% of input rate; same 90% cache-hit convention as Sonnet 4.6.
Anthropic — Claude Sonnet 4.5	`batchInput`	Derived at 50% of standard input — Anthropic documents uniform 50% Batch discount.
Anthropic — Claude Sonnet 4.5	`batchOutput`	Derived at 50% of standard output — Anthropic documents uniform 50% Batch discount.
Anthropic — Claude Haiku 4.5	`cachedInput`	Derived at 10% of input rate — Anthropic 90% cache-hit discount convention.
OpenAI — GPT-5.4 Mini	`cachedInput`	Derived at 10% of input — OpenAI documents automatic 90% discount on cache hits across GPT-5.x tier.
OpenAI — GPT-5.4 Nano	`cachedInput`	Derived at 10% of input — OpenAI 90% cache-hit convention.
OpenAI — GPT-5.4 Nano	`batchInput`	Derived at 50% of input — OpenAI Batch API uniform 50% discount.
OpenAI — GPT-5.4 Nano	`batchOutput`	Derived at 50% of output — OpenAI Batch API uniform 50% discount.
OpenAI — GPT-5.4 Pro	`cachedInput`	Derived at 10% of input — OpenAI 90% cache-hit convention.
OpenAI — GPT-5.4 Pro	`batchInput`	Derived at 50% of input — OpenAI Batch API uniform 50% discount.
OpenAI — GPT-5.4 Pro	`batchOutput`	Derived at 50% of output — OpenAI Batch API uniform 50% discount.
OpenAI — GPT-5.2	`cachedInput`	Derived at 10% of input; no residency uplift.
OpenAI — GPT-5.2	`batchInput`	Derived at 50% of input.
OpenAI — GPT-5.2	`batchOutput`	Derived at 50% of output.
OpenAI — GPT-5	`cachedInput`	Derived at 10% of input.
OpenAI — GPT-5	`batchInput`	Derived at 50% of input.
OpenAI — GPT-5	`batchOutput`	Derived at 50% of output.
OpenAI — GPT-5.5 Pro	`cachedInput`	Derived at 10% of input — OpenAI does not publish a cached rate for *-pro models; using the family convention.
OpenAI — GPT-5.5 Pro	`batchInput`	Derived at 50% of input.
OpenAI — GPT-5.5 Pro	`batchOutput`	Derived at 50% of output.
OpenAI — GPT-5.2 Pro	`cachedInput`	Derived at 10% of input — pro-tier convention.
OpenAI — GPT-5.2 Pro	`batchInput`	Derived at 50% of input.
OpenAI — GPT-5.2 Pro	`batchOutput`	Derived at 50% of output.
OpenAI — GPT-5.1	`batchInput`	Derived at 50% of input.
OpenAI — GPT-5.1	`batchOutput`	Derived at 50% of output.
OpenAI — GPT-5 Pro	`batchInput`	Derived at 50% of input.
OpenAI — GPT-5 Pro	`batchOutput`	Derived at 50% of output.
OpenAI — GPT-5 Nano	`cachedInput`	Derived at 10% of input.
OpenAI — GPT-5 Nano	`batchInput`	Derived at 50% of input.
OpenAI — GPT-5 Nano	`batchOutput`	Derived at 50% of output.
Google — Gemini 3 Flash	`cachedInput`	Derived at 10% of input — Google caching discount convention ~90%.
Google — Gemini 3.1 Flash-Lite	`cachedInput`	Derived at 10% of input — Google caching convention.
Google — Gemini 3.1 Flash-Lite	`batchInput`	Derived at 50% of input — Google Batch API uniform 50% discount.
Google — Gemini 3.1 Flash-Lite	`batchOutput`	Derived at 50% of output — Google Batch API uniform 50% discount.
Google — Gemini 2.5 Pro	`cachedInput`	Derived at 10% of input.
Google — Gemini 2.5 Flash	`cachedInput`	Derived at 10% of input.
Google — Gemini 2.5 Flash-Lite	`cachedInput`	Derived at 10% of input — Google caching convention.
Google — Gemini 2.5 Flash-Lite	`batchInput`	Derived at 50% of input — Google Batch API uniform 50% discount.
Google — Gemini 2.5 Flash-Lite	`batchOutput`	Derived at 50% of output — Google Batch API uniform 50% discount.
Google — Gemini 2.0 Flash	`cachedInput`	Derived at 25% of input per Google 2.0 family caching rates.
Google — Gemini 2.0 Flash	`batchInput`	Derived at 50% of input — Google Batch API uniform 50% discount.
Google — Gemini 2.0 Flash	`batchOutput`	Derived at 50% of output — Google Batch API uniform 50% discount.
Google — Gemini 2.0 Flash-Lite	`cachedInput`	Derived at 10% of input — Google caching convention.
Google — Gemini 2.0 Flash-Lite	`batchInput`	Derived at 50% of input — Google Batch API uniform 50% discount.
Google — Gemini 2.0 Flash-Lite	`batchOutput`	Derived at 50% of output — Google Batch API uniform 50% discount.
xAI — Grok 4 (legacy)	`cachedInput`	Extrapolated at 25% of base.

Vendor / Model

Field

Why it’s inferred

Anthropic — Claude Sonnet 4.6

cachedInput

Derived at 10% of input rate — Anthropic publishes 90% cache-hit discount on this tier.

Anthropic — Claude Sonnet 4.5

cachedInput

Derived at 10% of input rate; same 90% cache-hit convention as Sonnet 4.6.

Anthropic — Claude Sonnet 4.5

batchInput

Derived at 50% of standard input — Anthropic documents uniform 50% Batch discount.

Anthropic — Claude Sonnet 4.5

batchOutput

Derived at 50% of standard output — Anthropic documents uniform 50% Batch discount.

Anthropic — Claude Haiku 4.5

cachedInput

Derived at 10% of input rate — Anthropic 90% cache-hit discount convention.

OpenAI — GPT-5.4 Mini

cachedInput

Derived at 10% of input — OpenAI documents automatic 90% discount on cache hits across GPT-5.x tier.

OpenAI — GPT-5.4 Nano

cachedInput

Derived at 10% of input — OpenAI 90% cache-hit convention.

OpenAI — GPT-5.4 Nano

batchInput

Derived at 50% of input — OpenAI Batch API uniform 50% discount.

OpenAI — GPT-5.4 Nano

batchOutput

Derived at 50% of output — OpenAI Batch API uniform 50% discount.

OpenAI — GPT-5.4 Pro

cachedInput

Derived at 10% of input — OpenAI 90% cache-hit convention.

OpenAI — GPT-5.4 Pro

batchInput

Derived at 50% of input — OpenAI Batch API uniform 50% discount.

OpenAI — GPT-5.4 Pro

batchOutput

Derived at 50% of output — OpenAI Batch API uniform 50% discount.

OpenAI — GPT-5.2

cachedInput

Derived at 10% of input; no residency uplift.

OpenAI — GPT-5.2

batchInput

Derived at 50% of input.

OpenAI — GPT-5.2

batchOutput

Derived at 50% of output.

OpenAI — GPT-5

cachedInput

Derived at 10% of input.

OpenAI — GPT-5

batchInput

Derived at 50% of input.

OpenAI — GPT-5

batchOutput

Derived at 50% of output.

OpenAI — GPT-5.5 Pro

cachedInput

Derived at 10% of input — OpenAI does not publish a cached rate for *-pro models; using the family convention.

OpenAI — GPT-5.5 Pro

batchInput

Derived at 50% of input.

OpenAI — GPT-5.5 Pro

batchOutput

Derived at 50% of output.

OpenAI — GPT-5.2 Pro

cachedInput

Derived at 10% of input — pro-tier convention.

OpenAI — GPT-5.2 Pro

batchInput

Derived at 50% of input.

OpenAI — GPT-5.2 Pro

batchOutput

Derived at 50% of output.

OpenAI — GPT-5.1

batchInput

Derived at 50% of input.

OpenAI — GPT-5.1

batchOutput

Derived at 50% of output.

OpenAI — GPT-5 Pro

batchInput

Derived at 50% of input.

OpenAI — GPT-5 Pro

batchOutput

Derived at 50% of output.

OpenAI — GPT-5 Nano

cachedInput

Derived at 10% of input.

OpenAI — GPT-5 Nano

batchInput

Derived at 50% of input.

OpenAI — GPT-5 Nano

batchOutput

Derived at 50% of output.

Google — Gemini 3 Flash

cachedInput

Derived at 10% of input — Google caching discount convention ~90%.

Google — Gemini 3.1 Flash-Lite

cachedInput

Derived at 10% of input — Google caching convention.

Google — Gemini 3.1 Flash-Lite

batchInput

Derived at 50% of input — Google Batch API uniform 50% discount.

Google — Gemini 3.1 Flash-Lite

batchOutput

Derived at 50% of output — Google Batch API uniform 50% discount.

Google — Gemini 2.5 Pro

cachedInput

Derived at 10% of input.

Google — Gemini 2.5 Flash

cachedInput

Derived at 10% of input.

Google — Gemini 2.5 Flash-Lite

cachedInput

Derived at 10% of input — Google caching convention.

Google — Gemini 2.5 Flash-Lite

batchInput

Derived at 50% of input — Google Batch API uniform 50% discount.

Google — Gemini 2.5 Flash-Lite

batchOutput

Derived at 50% of output — Google Batch API uniform 50% discount.

Google — Gemini 2.0 Flash

cachedInput

Derived at 25% of input per Google 2.0 family caching rates.

Google — Gemini 2.0 Flash

batchInput

Derived at 50% of input — Google Batch API uniform 50% discount.

Google — Gemini 2.0 Flash

batchOutput

Derived at 50% of output — Google Batch API uniform 50% discount.

Google — Gemini 2.0 Flash-Lite

cachedInput

Derived at 10% of input — Google caching convention.

Google — Gemini 2.0 Flash-Lite

batchInput

Derived at 50% of input — Google Batch API uniform 50% discount.

Google — Gemini 2.0 Flash-Lite

batchOutput

Derived at 50% of output — Google Batch API uniform 50% discount.

xAI — Grok 4 (legacy)

cachedInput

Extrapolated at 25% of base.

Privacy Policy

Privacy Policy at a Glance

Introduction

Information We Collect

Information You Provide

Automatically Collected Information

How We Use Your Information

AI-Assisted Content Disclosure

AI Limitations

Your Responsibility

Chat Conversations

Cookies and Tracking

Types of Cookies

Cookie Control

Third-Party Services

Service Providers

We May Also Share With

Third-Party Data Sources

Data Retention

California Privacy Rights (CCPA/CPRA)

European Privacy Rights (GDPR)

International Data Transfers

Data Security

Children's Privacy

Changes to This Policy

Contact Us

Methodology

Primary sources

Inferred values (marked with * in calculator tables)